Question 1

My business is a small one. So, will it be ideal to use Google Workspace?

Alice TB · Accepted Answer

Of course. As Google Workspace has a per user billing plan, it is ideal for small businesses. In fact, Google workspace would be a no brainer for small businesses with less number of users as it would improve work productivity without much investment.

Question 2

Are G-Suite and Google Workspace the same?

Alice TB · Accepted Answer

Google Workspace and G-suit are the same. Google Workspace was formerly named as G-suite. After a while, Google rebranded G-suite as Google Workspace considering the idea and vision of the product.

Question 3

Which plan would be the best for my business?

Alice TB · Accepted Answer

There are multiple plans from which you could choose. You may go through the features you get in each plan and select accordingly. If it seems confusing, do not worry. We will help you choose an apt plan.

Question 4

Can I migrate only some of the email accounts to Google Workspace?

Alice TB · Accepted Answer

No, it’s not possible. All email accounts on the same domain will have to migrated to Google Workspace when you migrate. Google Workspace is much more than just email, so it makes complete sense to have all of your staff can use the tools and collaborate with their colleagues. If you still just want to use Google workspace for a selected group, you can have them on another domain. Feel free to contact us to learn more about this.

Question 5

If I come across any problem, who should I contact? TechBrein or Google customer care?

Alice TB · Accepted Answer

You may contact Google Customer Care for any help with Google Workspace directly from Admin console. However, if any issues are not resolved, feel free to escalate the issue with us and we'll do the needful.

Question 6

Can I import a Microsoft Excel sheet to Google Sheet?

Alice TB · Accepted Answer

Sure. Find the steps below

a) Open a new Google Sheet

b) Go to Files on the Menu bar and select 'Import'

c) You could either choose an Excel file from your Drive or from your device

d) The data will be imported in a jiffy

Easy peasy.

Question 7

How different is Google Workspace from Google's free apps?

Alice TB · Accepted Answer

Google Workspace provides additional services like business mail, more cloud storage, 24x7 support, 99.9% uptime, better security and more.

Question 8

Is it possible to transfer my existing emails to Gmail in Google Workspace?

Alice TB · Accepted Answer

Yes you can. If you need help with migrating your emails, please feel free to contact us.

Question 9

How much space will I get in Google Drive?

Alice TB · Accepted Answer

The storage differs according to the plan. However, the minimum you would get is 30GB per user. If you prefer more storage, you may opt for a bigger plan.

Question 10

Will the data be safe?

Alice TB · Accepted Answer

Encryption and security are assured in Google Workspace and all data are encrypted using 128-bit or stronger Advanced Encryption Standard (AES). There are additional security features available on higher plans.

Question 11

Google Workspace is not working for me, is there a facility to see the current status of Google Apps?

Alice TB · Accepted Answer

Yes, offcourses. Google provides a Google Workspace Status Dashboard to see the present status of all Apps within Google Workspace. You can check it out here. (link: https://www.google.com/appsstatus/dashboard/) Additionally, you can see the past incidents here. (link: https://www.google.com/appsstatus/dashboard/summary)

Question 12

Which all payment options are available?

Alice TB · Accepted Answer

You may make the payment thru Netbanking, UPI or direct bank transfer. We also support all major credit and debit cards.

Question 13

I have purchased Google Workspace directly from Google. However, our account suspended due to a billing issue as there was an issue with our credit card. Can I move my account to you? Would I get the same price?

Alice TB · Accepted Answer

Yes, if you have purchased directly from Google, but facing any billing issues you may move the account to us if you wish. Yes, you can avail the same price we are offering.

Question 14

I have purchased Google Workspace from a third party, but I am facing multiple issues with them and not satisfied with their service. Can I move my account to you?

Alice TB · Accepted Answer

Yes, if you have purchased from another third party and are not satisfied with their service, you can move your account to us. We will be happy to assist you to get all your issues resolved.

Question 15

I have purchased Google Workspace from a third party. However, I am facing a lot of issues post migration including missing emails. Could you help me fixing the issues?

Alice TB · Accepted Answer

Yes, we can get your emails successfully migrated to Google Workspace even if it was not purchased through us. Please contact us using the form below.

Question 16